Frequently Asked

Do You Credit Report?

Yes, with proper documentation.  Credit reporting changed significantly after involvement of the CFPB.  New restrictions and tighter standards insure a high level of accuracy. 

How Do Contingency Fees Work?

Our fees for services are taken as a percentage of monies collected.  All contingency fees, consumer payments and remaining balances are clearly itemized on remittances. 

What is Your Recovery Rate?

Every client is different.  Variables such as age of account, type of business and demographics of consumers all affect recovery.  It requires about 90 days to answer this question accurately.

How Often Do You Remit?

All monies collected are remitted by the 10th of the following month.

Do You Provide Recovery Reports?

Status reports are available upon request.  Clients also have access to a variety of reports online to help guide collection strategies.

How Do I Send Accounts to You?

Accounts can be electronically transferred online, mailed, faxed or delivered in person.